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Planning your dream safari or mountain adventure in Tanzania? At Mainland Trails Tours, we understand that you may have questions before booking your trip. That’s why we’ve compiled this comprehensive list of frequently asked questions to help you make informed travel decisions. Whether you're exploring the Serengeti, climbing Mt. Kilimanjaro, or relaxing on Zanzibar’s beaches, our FAQs cover everything from tour packages and booking processes to safety, payments, and travel tips. Browse the questions below to learn more about our Tanzania tour services, travel requirements, and what to expect on your journey with us. If you can’t find the answer you’re looking for, feel free to contact our friendly team — we're always happy to assist!
We offer wildlife safaris, mountain trekking (including Mt. Kilimanjaro and Mt. Meru), cultural tours, beach holidays (Zanzibar), and tailor-made travel experiences across mainland Tanzania.
We offer both private and group tours. You can choose to join an existing group or book a private tour for a more personalized experience.
Yes, we provide airport pick-up and drop-off services for our clients, making your travel hassle-free from the moment you arrive.
Absolutely. Your safety is our priority. We partner with experienced guides, maintain reliable vehicles, and follow all health and safety regulations.
Our packages typically include transportation, accommodation, meals, park fees, and a professional English-speaking guide. Some tours may also include airport transfers and bottled water.
We provide a packing list based on the tour you choose. Generally, you'll need comfortable clothing, hiking boots (for treks), sunscreen, insect repellent, and a camera.
Most travelers need a visa to enter Tanzania. You can obtain a visa on arrival or apply online through the official eVisa portal before your trip.
Cancellations made 30+ days before the trip may be refunded (minus a small admin fee). Less than 30 days may incur partial or no refunds depending on the timing and arrangements already made.
The best time depends on your interests. For safaris, June to October is ideal. For the wildebeest migration, plan around July–September. For climbing Kilimanjaro, January–March and June–October are best.
Yes, we can cater to vegetarian, vegan, halal, gluten-free, and other dietary requirements with prior notice.
Yes, we have guides who speak various languages including French, Spanish, German, and Swahili. Please let us know your preference when booking.
Yes! We specialize in tailor-made tours. Whether you want to adjust the number of days, destinations, or activities, we’ll help you create a personalized travel experience.
We do not provide travel insurance directly, but we strongly recommend that all travelers purchase comprehensive travel insurance before arriving in Tanzania, covering medical, trip cancellation, and baggage loss.
We accept payments via bank transfer, credit/debit cards, and mobile money (like M-Pesa). A deposit is usually required to confirm your booking, with the balance payable before or upon arrival.